54bd's Privacy Policy
Your personal information is of the utmost importance to us. This page provides a complete description of how 54bd collects, uses, and keeps your data secure.
54bd is a trusted online casino and betting platform in Bangladesh. By using our services, you agree to the terms set out in this privacy policy. This policy applies to users in Bangladesh and is effective across all 54bd services, platforms, and websites.
We are committed to keeping your personal information safe and confidential at all times and will not disclose it to any third party without your permission. We protect your data using SSL encryption and modern security technology.
Please read this policy carefully. You have the right to be fully informed about the terms of this policy before using 54bd's services.
Data Collection
54bd collects various types of information in order to provide its services. This data collection process is fully transparent and is carried out with your consent.
1.1 Registration & Identity Verification Information
When creating an account and verifying your identity, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details
- Residential address
- Username and password for the account
1.2 Transaction & Financial Information
For the purpose of managing financial transactions, we collect:
- Mobile banking number (bKash, Nagad, Rocket or Upay)
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method type
1.3 Usage Information & Technical Data
Information collected automatically while using our platform:
- IP address and device type
- Browser information and operating system
- Session duration and list of pages visited
- Gaming history and preferred game information
- Data collected from cookies and similar technologies
Purpose of Data Use
54bd uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.
2.1 Service Delivery & Operations
- Completing account registration and identity verification
- Processing deposit and withdrawal transactions
- Activating gaming services and bonuses
- Providing 24/7 customer support
- Ensuring the security and proper operation of the platform
2.2 Legal & Regulatory Compliance
- Conducting Anti-Money Laundering (AML) processes
- Ensuring Know Your Customer (KYC) identity verification
- Preventing fraud and illegal activity
- Age verification — services provided only to those aged 21 and above
- Meeting applicable legal obligations
2.3 Service Improvement
- Running analytics to improve the platform experience
- Providing customized services based on user preferences
- Identifying and resolving technical issues
- Testing new games and features
Data Storage & Security
The security of your data is our highest priority. 54bd uses industry-standard security measures to keep your personal and financial information safe.
3.1 Security Technology
- All data transmission is secured through SSL/TLS encryption technology
- Database encryption — stored data is kept in encrypted form
- Firewall and intrusion detection systems are active
- Regular security audits and vulnerability assessments
- Two-Factor Authentication available
3.2 Data Retention Period
Your information is stored according to the following policy:
- All data is retained while the account remains active
- Even after an account is closed, certain information may be retained in accordance with legal obligations
- Transaction records are retained in accordance with financial regulatory requirements
- Marketing data is deleted after you withdraw your consent
54bd's servers and databases are under continuous monitoring. In the event of any security breach, we will immediately notify affected users.
Data Sharing & Disclosure
54bd does not sell your personal information and does not disclose it to any third party without your permission. However, sharing information may be necessary in certain circumstances.
4.1 Service Partners
Limited information is shared with trusted third parties to operate our services, such as:
- Payment processors — for verifying bKash, Nagad, Rocket, Upay transactions
- Identity verification service providers
- Game software providers (gaming data only)
- Data protection and cybersecurity service providers
All these partners are required to comply with our privacy standards and use the information received only for the specified purpose.
4.2 Legal Obligations
We may disclose information in the following circumstances:
- In response to a court order or a lawful request from a government authority
- To assist in investigations into fraud or money laundering
- Where necessary to protect our legal rights or those of other users
- To comply with applicable laws and regulations
4.3 What We Never Do
- We do not sell your information to third parties
- We do not share information for marketing purposes without your permission
- We do not share financial information with unrelated third parties
Cookie Policy
Cookies and similar technologies are used on the 54bd website and app. These help improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and security — these cannot be disabled
- Functional cookies: Used to remember your preferred language and settings
- Analytical cookies: Used to understand how the platform is used — these can be disabled
- Marketing cookies: Used to show relevant offers — activated based on your consent
5.2 Cookie Controls
You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may disrupt certain platform functions and may prevent you from logging in.
Your Rights
As a 54bd user, you have certain important rights regarding your own information. We respect these rights and make it easy for you to exercise them.
6.1 Right to Access & Review Information
You can request at any time to know what information we hold about you. We will provide this information to you within 30 days.
6.2 Right to Correct Information
If any of your information is incorrect, you can request a correction. Information can be updated through your account settings or via our support team.
6.3 Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations — in such cases we will inform you.
6.4 Right to Data Portability
Upon request, your information will be provided in a readable format that you can use elsewhere.
6.5 Right to Withdraw Consent
You can withdraw your consent at any time for marketing communications and optional cookies. Withdrawing consent does not affect the validity of activities carried out on the basis of prior consent.
To exercise any of your rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
54bd strictly provides services only to those aged 21 and above. The privacy and protection of minors is extremely important to us.
- Age verification is mandatory at the time of registration
- We do not knowingly collect any information from minors
- If we become aware that a minor's information has been collected, it will be deleted immediately
- Parents or guardians can contact us to raise concerns about their child's information
Policy Changes
54bd may update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:
- A notice of the changes will be clearly displayed on the website
- You will be notified via your registered email or a mobile message
- Your consent may be requested again at your next login
You can find out when the policy was last revised by checking the "Last Updated" date at the top of this policy. Continued use of the service after an update will be considered as acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy, please reach out to our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.
Privacy Contact
Requests to delete, correct, or access your data can be made by email or through live chat. We will respond to requests as quickly as possible. 54bd always treats your privacy as its highest priority.